Terms of Service

Last updated: April 21, 2026

These Terms of Service (the "Terms") govern Your access to and use of the websites, software products, software-as-a-service applications (including Salesforce AppExchange applications), APIs, content, and related services (collectively, the "Service") made available by AppColab LLC, a Colorado limited liability company located in Parker, Colorado ("AppColab", "Company", "We", "Us", or "Our").

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN A BINDING ARBITRATION AGREEMENT, A CLASS ACTION WAIVER, AND A JURY TRIAL WAIVER (SECTION 16), WHICH AFFECT HOW DISPUTES BETWEEN YOU AND APPCOLAB ARE RESOLVED. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. If You do not agree, do not access or use the Service.

If You are entering into these Terms on behalf of a company, organization, or other legal entity, You represent that You have the authority to bind that entity to these Terms, in which case "You" or "Your" refers to that entity.

1. Definitions

2. Eligibility and Account Registration

You represent and warrant that You are at least 18 years old and have the legal capacity to enter into a binding contract. The Service is not directed to, and AppColab does not knowingly collect information from, persons under 18.

If the Service requires an account, You must (a) provide accurate and complete registration information, (b) keep Your credentials confidential, (c) promptly notify AppColab of any unauthorized use or security incident, and (d) be solely responsible for all activity conducted under Your account. AppColab is not liable for any loss or damage arising from Your failure to comply with this Section.

3. Orders, Fees, and Taxes

3.1 Orders. Access to paid Products or Services is subject to an Order specifying the applicable scope, term, and fees. Unless otherwise stated, all Orders are non-cancelable and all fees are non-refundable.

3.2 Fees and Payment. You agree to pay all fees specified in each Order. Unless otherwise stated, fees are quoted and payable in U.S. Dollars and are due upon receipt of invoice. Overdue amounts accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. AppColab may suspend the Service without liability if any fees are more than 15 days overdue.

3.3 Taxes. Fees are exclusive of all taxes, levies, and duties (other than taxes on AppColab's net income). You are responsible for paying all such taxes.

3.4 Auto-Renewal. Subscriptions automatically renew for successive periods equal to the initial term unless either party provides written notice of non-renewal at least 30 days before the end of the then-current term. Renewal pricing may change on notice provided prior to renewal.

4. License and Service Grant

Subject to Your compliance with these Terms and payment of applicable fees, AppColab grants You a limited, non-exclusive, non-transferable, non-sublicensable, revocable right during the applicable subscription term to access and use the Service solely for Your internal business purposes and in accordance with the Documentation. All rights not expressly granted are reserved by AppColab and its licensors.

5. Acceptable Use

You will not, and will not permit any third party to:

AppColab may monitor use of the Service and may suspend or terminate Your access immediately and without liability if it reasonably determines that Your use violates this Section or poses a security, legal, or operational risk.

6. Customer Data and Feedback

6.1 Your Ownership. As between the parties, You retain all rights, title, and interest in and to Customer Data. You grant AppColab a worldwide, royalty-free, non-exclusive license to host, copy, process, transmit, and display Customer Data solely to the extent necessary to provide and maintain the Service, comply with law, or as otherwise permitted by these Terms.

6.2 Your Responsibilities. You represent and warrant that You have all rights, consents, and authority necessary for AppColab to process Customer Data as contemplated by these Terms, and that Customer Data and Your use of the Service do not violate any law or third-party right. You are solely responsible for the accuracy, quality, integrity, legality, and reliability of Customer Data and for maintaining independent backups.

6.3 Aggregated / De-identified Data. AppColab may collect, generate, and use aggregated, anonymized, or de-identified data derived from Your use of the Service for any lawful business purpose, including analytics, benchmarking, and improving the Service, provided that such data does not identify You or any individual.

6.4 Feedback. If You provide suggestions, ideas, or feedback regarding the Service ("Feedback"), You grant AppColab a perpetual, irrevocable, worldwide, royalty-free, sublicensable, and transferable license to use and exploit such Feedback for any purpose, without restriction or obligation to You.

7. Intellectual Property

The Service, Products, Documentation, and all related intellectual property rights are and remain the exclusive property of AppColab and its licensors. Nothing in these Terms transfers any ownership or intellectual property rights to You. "AppColab" and related names, logos, and marks are trademarks of AppColab LLC.

8. Third-Party Platforms and Services

The Service may interoperate with or be deployed on Third-Party Platforms, including Salesforce. Your use of Third-Party Platforms is governed by Your separate agreements with the applicable providers. AppColab does not control, is not responsible for, and makes no representations or warranties regarding any Third-Party Platform. Any disruption, discontinuation, deprecation, or change to a Third-Party Platform is outside AppColab's control, and AppColab shall have no liability for any resulting impact to the Service. You are responsible for maintaining any required third-party licenses, subscriptions, and credentials at Your own cost.

9. Beta, Trial, and Free Services

AppColab may make features, products, or services labeled "beta", "preview", "evaluation", "trial", or similar (collectively, "Beta Services") available to You. Beta Services are provided "AS IS" and "AS AVAILABLE" without any warranty, service-level commitment, or support obligation, and AppColab may modify, suspend, or discontinue Beta Services at any time without notice or liability. Notwithstanding anything to the contrary in these Terms, AppColab's total aggregate liability arising out of or related to Beta Services or any free-of-charge use of the Service shall not exceed USD $100.

10. Professional Services

Any consulting, implementation, development, or training services ("Professional Services") will be provided under a mutually executed statement of work. Unless otherwise specified in writing, all deliverables developed in the course of Professional Services are AppColab's property, and AppColab grants You a non-exclusive, non-transferable license to use such deliverables solely for Your internal business purposes in connection with the Service.

11. Confidentiality

Each party may receive confidential, proprietary, or non-public information ("Confidential Information") from the other party. The receiving party will (a) use the same degree of care it uses to protect its own confidential information of like importance (but not less than reasonable care), (b) use Confidential Information only to exercise rights and perform obligations under these Terms, and (c) not disclose Confidential Information to any third party except to its employees, Affiliates, contractors, and advisors who have a need to know and are bound by confidentiality obligations no less protective than those set forth here. Confidential Information does not include information that is or becomes public through no fault of the receiving party, was known without restriction before receipt, is received from a third party without confidentiality obligation, or is independently developed without use of the disclosing party's Confidential Information.

12. Privacy

AppColab's collection and use of personal information in connection with the Service is described in the Privacy Policy. You are responsible for providing all required notices to, and obtaining all required consents from, individuals whose personal information You submit to the Service.

13. Disclaimer of Warranties

THE SERVICE, PRODUCTS, DOCUMENTATION, AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APPCOLAB, ON BEHALF OF ITSELF, ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SYSTEM INTEGRATION, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR TRADE USAGE.

WITHOUT LIMITING THE FOREGOING, APPCOLAB DOES NOT WARRANT THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS OR ACHIEVE ANY PARTICULAR RESULT; (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (iii) DEFECTS WILL BE CORRECTED; (iv) THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (v) ANY INFORMATION OR CONTENT OBTAINED THROUGH THE SERVICE IS ACCURATE, RELIABLE, OR CURRENT. APPCOLAB IS NOT A LAW FIRM, ACCOUNTING FIRM, OR PROFESSIONAL ADVISOR, AND NOTHING IN THE SERVICE CONSTITUTES LEGAL, TAX, FINANCIAL, OR OTHER PROFESSIONAL ADVICE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL APPCOLAB, ITS AFFILIATES, OR THEIR RESPECTIVE LICENSORS, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY (a) INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; (b) LOST PROFITS, LOST REVENUES, LOST BUSINESS, LOST GOODWILL, OR LOST OR CORRUPTED DATA; (c) COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; OR (d) BUSINESS INTERRUPTION, IN EACH CASE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF APPCOLAB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

APPCOLAB'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE FORM OF ACTION, WILL NOT EXCEED THE GREATER OF (i) THE FEES ACTUALLY PAID BY YOU TO APPCOLAB FOR THE SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (ii) ONE HUNDRED U.S. DOLLARS (USD $100).

THE LIMITATIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW AND ARE A FUNDAMENTAL BASIS OF THE BARGAIN BETWEEN THE PARTIES. THE PARTIES ACKNOWLEDGE THAT APPCOLAB WOULD NOT ENTER INTO THESE TERMS WITHOUT THESE LIMITATIONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH JURISDICTIONS, APPCOLAB'S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

15. Indemnification

You will defend, indemnify, and hold harmless AppColab, its Affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers from and against any and all third-party claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) Your use of the Service in breach of these Terms or applicable law; (b) Customer Data, including any claim that Customer Data infringes, misappropriates, or violates the rights of any third party; (c) Your violation of any applicable law or regulation; or (d) Your gross negligence or willful misconduct. AppColab will promptly notify You of any such claim, provide reasonable cooperation, and allow You to control the defense and settlement, provided that any settlement requiring admission of liability by or imposing non-monetary obligations on AppColab requires AppColab's prior written consent.

16. Binding Arbitration; Class Action and Jury Trial Waivers

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

16.1 Informal Resolution. Before initiating any formal dispute, the parties will attempt in good faith to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service (each, a "Dispute") by sending written notice to the other party describing the Dispute and proposed resolution. If the Dispute is not resolved within 30 days of such notice, either party may initiate arbitration as set forth below.

16.2 Binding Arbitration. Except as set forth in Section 16.5, all Disputes will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules (or Consumer Arbitration Rules, if applicable). The arbitration will be conducted by a single arbitrator, seated in Denver, Colorado, and conducted in the English language. Judgment on the award may be entered in any court of competent jurisdiction.

16.3 Class Action Waiver. YOU AND APPCOLAB AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.

16.4 Jury Trial Waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY IRREVOCABLY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.

16.5 Exceptions. Either party may (a) bring an individual action in small-claims court for claims that qualify and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of its intellectual property rights or Confidential Information.

16.6 Opt-Out. You may opt out of the arbitration agreement in this Section 16 by sending written notice to admin@appcolab.com within 30 days of first accepting these Terms, stating Your name, address, and a clear statement that You wish to opt out. Opting out will not affect any other provision of these Terms.

17. Governing Law and Venue

These Terms are governed by and construed in accordance with the laws of the State of Colorado, U.S.A., without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act do not apply. Subject to Section 16, any action not subject to arbitration will be brought exclusively in the state or federal courts located in Denver, Colorado, and the parties consent to the personal jurisdiction and venue of such courts.

18. Term, Suspension, and Termination

18.1 Term. These Terms apply for so long as You access or use the Service and for any subscription term set forth in an Order.

18.2 Suspension. AppColab may suspend Your access to the Service, in whole or in part, without liability, if (a) required by law or a governmental authority, (b) Your use poses a security, legal, or operational risk, (c) You breach these Terms, or (d) fees are past due.

18.3 Termination for Cause. Either party may terminate these Terms (including any Order) if the other party materially breaches these Terms and fails to cure such breach within 30 days after written notice. AppColab may terminate immediately if You breach Sections 5 (Acceptable Use), 6 (Customer Data), 7 (Intellectual Property), or 11 (Confidentiality), or if You become insolvent.

18.4 Effect of Termination. Upon termination, all rights and licenses granted to You will immediately cease, and You will stop using the Service. AppColab is not obligated to retain Customer Data more than 30 days following termination. Sections that by their nature should survive termination will survive, including Sections 3 (with respect to unpaid fees), 5, 6.3, 6.4, 7, 11, 13–17, and this Section 18.4.

19. Force Majeure

Neither party will be liable for any delay or failure to perform (other than payment obligations) resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, governmental actions, pandemics, internet or telecommunications failures, denial-of-service attacks, or failures of Third-Party Platforms or utilities.

20. Export Controls and Sanctions

You represent and warrant that (a) You are not located in, under the control of, or a national or resident of any country subject to a comprehensive U.S. government embargo, (b) You are not listed on any U.S. government list of prohibited or restricted parties, and (c) You will comply with all applicable U.S. and foreign export control and sanctions laws in connection with Your use of the Service.

21. U.S. Government Rights

The Service is "commercial computer software" and "commercial computer software documentation" as defined in 48 C.F.R. § 2.101. U.S. Government end users acquire the Service with only those rights set forth in these Terms, consistent with 48 C.F.R. § 12.212 and 48 C.F.R. § 227.7202.

22. Publicity

AppColab may identify You as a customer and use Your name and logo in customer lists on its website and in marketing materials, subject to Your brand guidelines if provided to AppColab in writing.

23. Notices and Electronic Communications

Notices to AppColab must be sent to admin@appcolab.com with a copy to AppColab LLC, Parker, CO, USA. Notices to You may be delivered by email to the address on Your account or by posting within the Service. You consent to receive communications from AppColab electronically, and agree that electronic communications satisfy any legal requirement that such communications be in writing.

24. Assignment

You may not assign or transfer these Terms or any rights or obligations under them, by operation of law or otherwise, without AppColab's prior written consent. Any prohibited assignment is void. AppColab may assign these Terms without Your consent in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets.

25. Independent Contractors

The parties are independent contractors. These Terms do not create any partnership, joint venture, agency, franchise, or employment relationship.

26. Severability and Waiver

If any provision of these Terms is held to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect. No waiver of any provision will be effective unless in writing, and no waiver of any breach will constitute a waiver of any subsequent breach.

27. Entire Agreement; Order of Precedence

These Terms, together with the Privacy Policy and any applicable Order, constitute the entire agreement between the parties regarding the Service and supersede all prior or contemporaneous agreements and understandings. In the event of a conflict, the order of precedence is: (1) the applicable Order, (2) these Terms, and (3) the Documentation. Any purchase order or similar document issued by You is for administrative convenience only, and any pre-printed terms are expressly rejected and of no effect.

28. Modifications

AppColab may modify these Terms from time to time. If a change is material, AppColab will provide reasonable advance notice (e.g., by email or a notice within the Service). Changes become effective on the date stated in the notice, and Your continued use of the Service after that date constitutes acceptance of the revised Terms. If You do not agree to the revised Terms, You must stop using the Service.

29. Contact

Questions about these Terms may be directed to:

AppColab LLC
Parker, CO, USA
Email: admin@appcolab.com

Phone

Office: +1 725 333 6699

Email

Office: admin@appcolab.com

Site: https://appcolab.com

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